Privacy, Legal and Cookies

Here you can find all the legal information you might need regarding STS Defence policies.

This policy is effective from March 2021.

1.       Company Details

STS Defence Ltd. is a registered company in the United Kingdom (number 03193298) whose registered address is 5 The Courtyard, Timothy’s Bridge Road, Stratford Upon Avon, Warwickshire, CV37 9NP. Our VAT Number is GB844297794.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018 (or ‘the Data Protection Act’), STS Defence Ltd is a data controller with respect to the personal data that you provide to us.

The UK GDPR and the Data Protection Act apply to ‘personal data’ meaning any information relating to an identifiable individual who can be directly or indirectly identified by reference to data items such as: name, contact details, unique identification numbers, location data or online identifiers.

2.       Queries and Complaints

Our contact email for general enquiries is sales@sts-defence.com and our trading address is Mumby Road, Gosport, Hampshire, PO12 1AF, telephone 02392 584222.

Questions and comments about this privacy notice are welcomed. All data protection queries go through a central function in our parent company, Key Technologies, and should be directed to clare.day@keytechnologiesplc.com in the first instance or address letters to:

Administrator for the Data Controller, STS Defence Ltd, Mumby Road, Gosport, Hampshire PO12 1AF

If you have any concerns regarding our processing of your personal data, or are not satisfied with our handling of any request by you in relation to your rights, you also have the right to make a complaint to the Information Commissioner’s Office. Their address is:

First Contact Team, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF

3.       Terms and Conditions

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

4.       Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

5.       Data Protection Rights

STS Defence would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to be informed – Where there are any changes to the purposes for which your data is processed, or any changes to the way in which your personal data is disclosed, you have a right to be informed of these changes. STS Defence will do this by updating this privacy policy and / or contacting you with the relevant information in a timely and transparent manner.
  • The right to access – You have the right to request a copy of the information held about you.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
  • The right to erasure – You have the right to ask for your personal data to be erased, where there is no overriding legal basis for it to be retained.
  • The right to restrict processing – you have the right to request that we restrict the processing of your personal data, under certain conditions. For example, you have the right to ask for your data not to be processed for marketing purposes and where any processing of personal data is carried out on the basis of your consent, you have the right to withdraw that consent as easily as it was given.
  • The right to object to processing – You have the right to object to decisions STS Defence has taken about the processing of your personal data and where you believe STS Defence has contravened the General Data Protection Regulations, you have the right to lodge a complaint with the Information Commissioner’s Office.
  • The right to data portability – Under certain conditions, you have the right to request a copy of the personal data you have provided, to be sent to you or other parties in machine readable format.
  • Rights in relation to profiling and automated decision making – Where profiling or automated decision making from personal data takes place, you have the right to be informed of this and the right to request that those decisions are explained to you. STS Defence does not use any form of profiling or automated decision making in relation to your data.

To make a request, a complaint, or to ask any questions regarding you Data Protection Rights, contact us at the postal or email addresses given above. If you make a request, we have one month to satisfy that request.

6.       Privacy Notice for Website Users

STS Defence is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

6.1    What information we may collect and why

We may collect the following information:

  • Your name
  • Your email address
  • (optional) Your telephone number

We require this information for our legitimate interests, to understand your needs and provide you with the best response to your enquiry.

6.2    How we use your information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

STS Defence will never disclose your data to other parties for their own use. Your personal data may be processed by a limited number of service providers, including our website hosting provider. These parties are all contracted to STS Defence, are obliged to keep your details secure and use them for no other purpose than to fulfil the service that they provide to us.

During the processing of your personal information, no automated profiling or decision-making takes place and no personal information is processed outside of the United Kingdom or the European Union.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at our registered office. We will promptly correct any information found to be incorrect.

6.3    Use of Cookies by this website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site about aspects of your visit. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.  If you disable or refuse cookies, please note that some parts of the website may become inaccessible or not function properly.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

STS Defence uses Google Analytics to measure traffic to this website.

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

7.       Privacy Notice for Job Applicants

This privacy policy sets out how STS Defence uses and protects any information that you give us when you apply for a vacancy via this website.

7.1    How we use your information

All of the information you provide during the application process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary. It is in the legitimate interests of STS Defence to ensure that prospective employees meet a required standard, to offer employment. We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.

We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the United Kingdom or the European Union. Your personal data may be processed by a limited number of service providers, including our IT Providers for our website and HR system. These parties are all contracted to STS Defence, are obliged to keep your details secure and use them for no other purpose than to fulfil the service that they provide to us.

The information you provide will be held securely by us whether the information is in electronic or physical format.

7.2    What information we may collect and why

We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.

The information we ask for is used for the legitimate interests of STS Defence, to assess your suitability for employment and to maintain a short-term talent pool of candidates who have expressed an interest in securing a position with us. We are taking steps at your request prior to potentially entering into an employment contract. You don’t have to provide what we ask for, but it might affect your application if you don’t.

Your information will only be seen by our HR team and Hiring Managers.

7.2.1 Application Stage

At the application stage we ask you for

  • Your name, address, phone number and email address
  • Your previous experience including details of you education, work history, referees and answers to questions relevant to the role you have applied for

Our Talent Acquisition Manager and Security Controller will have access to all of this information.

7.2.2 Selection Stage

Our managers shortlist applications for interview and we might ask you to attend one or more interviews at which we might take notes which will be held by us.

7.3 For how long is the information retained?

If you are unsuccessful at any stage of the process, the information that you have provided will be retained by us for up to 6 months and then securely destroyed.

Information generated by us throughout the assessment process, for example interview notes, is also retained by us for up to 6 months.

If you are successful in your application, we will retain your information in accordance with our Privacy Notice for Employees, Workers and Contractors. A copy of this Notice will be provided to you with your offer letter.

8.       Privacy Notice for Business Contacts

This privacy notice applies to representatives of prospective and active customers, suppliers and business partners.  The information in this Privacy Notice should be provided at the point of data capture or upon the first contact with the individual.

8.1 How we use your information

In order to maintain business to business relationships, STS Defence needs to collect personal data about you. This is required for the legitimate interests of STS Defence – for correspondence purposes and/or detailed service provision where a contract exists between STS Defence and the organisation that you work for.

STS Defence will process – that means collect, store and use – the information you provide in a manner that is compatible with the GDPR and the Data Protection Act. STS Defence will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary. In some instances, the law sets the length of time information must be kept, but in most cases, we use a set of retention rules to ensure that data is not retained any longer than to fulfil the purpose for which is has been collected.

The aim is not to be intrusive, and we will not ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

STS Defence will never disclose your data to other parties for their own use. Your personal data may be processed by a limited number of service providers, including our IT Providers for our Finance and Customer Relationship Management systems, as well as our secure shredding facility.  In some cases, contact information may also be shared with freight service providers, for the delivery of goods to our customers. These parties are all contracted to STS Defence, are obliged to keep your details secure and use them for no other purpose than to fulfil the service that they provide to us.

8.2    What information we may collect and why

STS Defence needs to collect personal data for legitimate interests – for correspondence purposes and/or detailed service provision where a contract exists between STS Defence and the organisation that you work for. We may collect information directly from you, or from publicly available sources. Categories of the type of information we process are:

  • Name and contact details (e.g. Email address, phone number, office address)
  • Job title and position within the company
  • Requirements and preferences
  • General correspondence between both parties

A description of these legitimate interests:

  • To identify and pursue commercial opportunities
  • To deliver products and services to our customers
  • To carry out fair and equitable procurement process when considering new suppliers
  • To appropriately address business related documentation such as purchase orders or invoices to the correct contacts
  • To maintain an up-to-date record of contact details for standard business correspondence and customer or supplier relationship management
  • To keep customers updated about our services and educational resources

In addition to the above, we also have a legal obligation to collect and store contact details and signatures on contracts and NDAs, in order to maintain confidentiality and be contracted to undertake agreed programmes of work.  We also capture visitor sign-in information when business associates are visiting our sites, for health and safety compliance. During pandemic protocols, we may temperature screen on our sites, but this data is not stored, it is just used to determine whether to allow admittance.

Where we use your personal information for marketing and communications purposes such as the distribution of a corporate newsletter or webinar invitations, you may opt out at any time, simply by emailing web.enquiries@sts-defence.com. We will immediately withdraw your name from our marketing lists.

During the processing of your personal information, no automated profiling or decision-making takes place and no personal information is processed outside of the United Kingdom or the European Union.

 

End of Privacy Notice